How it works

From factory product
to your brand.

We are a sourcing agent. You buy direct from the factory at the factory's price; we find the product, check it, handle samples and branding, and follow your order through to shipping.

Six steps, all in writing.

  1. Build your quote basket

    Browse the range and add products with a rough quantity and how you want them branded. Send one request for quote for the whole basket.

  2. Written spec and quote

    We confirm the spec with the factory and send a written quote: material, size, branding method, minimums, sample timing, lead time and an estimated landed cost into South Africa. Terms come with your quote.

  3. Sample and artwork

    You approve a physical sample, with your branding where practical, and sign off the artwork proof. Nothing is made before you approve.

  4. Order and deposit

    You place the order with the factory, which invoices you directly. The payment terms are the ones written in your quote.

  5. Production and checks

    We follow production with the factory, including checks during the run and a packaging check before it ships.

  6. Freight and delivery

    The goods are shipped to South Africa. Your clearing agent clears them and they are delivered to you.

Who does what

Clear roles, from the start.

Who you deal with, who invoices you and who checks what. Set out the same way in every quote.

StageYouUs (sourcing agent)The factory
QuoteSend your quote basket, quantities and branding ideasConfirm specs, minimums and landed estimate in writingPrices the product, branding and packaging
SampleApprove the sample and artworkArrange the sample and check it against the specMakes the sample
OrderPlace the order and pay the factoryCheck the order matches the approved sampleInvoices you directly
ProductionAnswer any questionsFollow production and checks, keep you updatedMakes, checks and packs the goods
ShippingClear and receive the goods (usually as importer)Help coordinate freight and documentsLoads and ships to the agreed terms

We are paid a commission on orders we source. It is disclosed in writing in your quote before you commit, so you always know what you are paying for and to whom. The factory invoices you for the goods.

There is no fee to send an enquiry or get a quote.

What we will not do

  • Publish prices that turn out to be wrong once branding, freight and the exchange rate are added.
  • Promise a minimum or a lead time the factory has not confirmed in writing.
  • Start production before you have approved a sample.
  • Show your artwork or prices to another retailer.

Three ways to work with us

Fastest

Catalogue product

A factory product as is, for retailers who want quality stock without branding.

The heart of it

Your brand on an existing product

Same proven product with your logo, tag and packaging. See the options.

Assessed separately

Custom development

New shapes or sizes. Tooling and samples are quoted on their own, before anything is committed.

Read the guide: how private label sourcing works

Start with one product.

Most retailers start with a single proven product and simple branding, then add to the range once it sells.