Legal

Website terms and conditions

Last updated 29 October 2026.

These terms apply to your use of this website, operated by Owningo. By using the site you agree to them. Orders are covered separately: terms come with your quote, in writing, before you commit.

1. Information only, not an offer

Product descriptions, specifications, reference minimum order quantities and lead times on this site come from our manufacturing partner's current listings. They are a guide, not a promise, and can change. Nothing on this site is an offer to sell. Prices, minimums, specifications and terms are only binding once they are set out in a written quote that you accept.

2. Concept mockups

Packaging and branding images marked as concept mockups are illustrations made to help you picture the options. The brand names in them (such as Coalhouse, Ridgeline Camp Co. and Sunny Side) are fictional samples. Final products and packaging are confirmed with a physical sample.

3. Enquiries

Sending an enquiry does not create a contract or commit you to anything. Please give accurate information so we can quote properly. How we handle your details is explained in our privacy policy.

4. Guides and general information

Our buyer guides explain general concepts such as minimum orders, landed cost, duty and tax. They are not legal, tax, customs or financial advice. Rules and rates change, so check with a licensed customs broker, clearing agent or adviser before relying on them.

5. Intellectual property

The text, layout and design of this site belong to us or our licensors. Product photographs and specifications are reproduced from our manufacturing partner's listings. You may view and print pages for your own business use, but not copy or republish the content without our permission.

6. Acceptable use

Do not misuse the site, for example by trying to break its security, sending spam through the enquiry form, or scraping it in bulk.

7. Links

Links to other websites are provided for convenience. We are not responsible for their content.

8. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law or other laws that cannot be excluded. To the extent the law allows, we are not liable for loss arising from your use of this website or reliance on general information on it, and the site is provided as is.

9. Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the courts of Queensland.

10. Contact

Questions about these terms: hello@owningo.com.